IEP uses a dynamic bitrate to provide the best possible video playback. If you are on a mobile phone, ensure you have sufficient reception or try using wi-fi if available.
If you are on a PC, ensure that no other applications are using your available bandwidth.
If the problem persists, please contact IEP support at https://www.iepro.com/support/contact to investigate what options may be available to improve your experience.
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